How to Fix a Latch That Won't Retract: Turning the Knob/Lever to Close the Door

A door latch that doesn't retract properly can be frustrating and inconvenient. If you find yourself having to turn the knob or lever to close the door, it's time to troubleshoot and fix the issue. This guide will help you identify common causes and solutions for a latch that won't retract.

 

Common Causes and Solutions:

 

Misaligned Strike Plate:

Cause: The strike plate may not be aligned with the latch, preventing it from retracting smoothly.

Solution: Check the alignment and adjust the strike plate as necessary. You may need to reposition it slightly by loosening the screws, aligning it correctly, and then retightening the screws.

 

Loose Door Hardware:

Cause: Loose screws or hardware can cause misalignment.
Solution: Tighten any loose screws on the door hardware, including the latch, knob, or lever. Ensure everything is securely fastened.

 

Worn-Out Latch or Knob/Lever:

Cause: Over time, components can wear out, affecting functionality.
Solution: Schlage locks come with a Limited Lifetime Mechanical Warranty; submit a warranty claim to receive a request for a replacement latch.