General

Installation Instructions

• JFE105 Installation Guide
• Schlage Mechanical Lock Installation Instructions
• J-Series Non-turning Knob/Lever (J170) Installation Instructions and Door Prep Template (Horizontal Mounting Holes)

Troubleshooting Guides

• Troubleshooting Navigation Issues in the Schlage Home App
• Troubleshooting Schlage Home App Issues
• Troubleshooting: History Not Displaying in Schlage Home App
• Troubleshooting: How to Recover Missing Locks in the Schlage Home App
• Common Mechanical Lock Troubleshooting Guide

FAQ's

• Understanding "Lock Jammed" in the Schlage Home App History
• Exporting the History Log from the Schlage Home App: Is It Possible?
• Optimal Wi-Fi Network for Schlage Encode Locks
• Are Schlage Encode Series Locks Z-Wave Compatible?
• Differences Between Schlage Model F51 and Model J54 Keyed Entry Locks
• Does Schlage Ship Warranty Replacements Outside of the United States?

How-To's

• How to Add Schlage Encode Plus to Apple HomeKit and the Schlage Home App
• How to Create and Share a Virtual Key in the Schlage Home App
• How to Manage Notifications in the Schlage Home App
• How to Care for and Clean Finishes
• How to Add Codes in the Schlage Home App
• How to View Battery Percentage in the Schlage Home App

Interactive Guides