Troubleshooting Guides
- Lock Works in Schlage Home App, Keypad Unresponsive
- Schlage Sense: Keypad Not Responding
- Schlage B60: Key is Stuck
- Schlage Glass Knob Came Off
- Move Schlage Sense Lock from Schlage App to HomeKit
- Schlage Sense: Wi-Fi Connection Issues
- Schlage Sense: Keypad not Responding
- Schlage Sense: Delete Wi-Fi Adapter
- Schlage Home App Requests Bluetooth Activation: Bluetooth is Enabled
- Schlage Sense: No Apple HomeKit in "Works With"
- Factory Default Reset a Schlage Sense
- Schlage Deadbolt - BE365, BE375: Unable to Turn
- Schlage Touch Deadbolt - BE375: Unlocking Without a Code
- What Should I Do If the Wire Breaks While Replacing Batteries in My Lock?
- Why Is My Schlage Lever or Knob Drooping or Sagging?
- Apple HomeKit Not in the "Works With" Section
- Schlage Connect: Alarm Sounds too Frequently
- My Lock Isn't Pairing with the Schlage Home App
- Schlage Connect: Green Check Followed by Red X
- Why Am I Seeing a Green Check and Red X Simultaneously on the Schlage Connect
- How to Remove a Stuck Latch
- How to Remove a Stuck Deadbolt?
- Encode Plus: "Lock Already Set Up" Error When Pairing with HomeKit?
- Cannot Enter Programming Code
- Resolving "Lock Jammed" Notifications in the Schlage Home App
- Encode Series Keypad Not Responding
- Encode Series Unable to Lock or Unlock
- Schlage Encode Series Lock Delay
- Troubleshooting Wi-Fi Pairing Issues with the Schlage Encode
- Can IP Address Filtering Affect Pairing the Schlage Encode to Wi-fi?