Troubleshooting Guides
- What Should I Do If the Wire Breaks While Replacing Batteries in My Lock?
- Why Is My Schlage Lever or Knob Drooping or Sagging?
- Alarm Sounds too Frequently or Experiencing False Alarms on Schlage Connect Series
- My Lock Isn't Pairing with the Schlage Home App
- Schlage Connect: Green Check Followed by Red X
- Touchpad Deadbolt: Flashing Green but Does Not Lock or Unlock
- Why Am I Seeing a Green Check and Red X Simultaneously on the Schlage Connect
- How to Remove a Stuck Latch
- How to Remove a Stuck Deadbolt?
- Receiving the Error "Lock Already Set Up With Another Home" When Pairing to Apple HomeKit?
- Cannot Enter Programming Code
- Resolving "Lock Jammed" Notifications in the Schlage Home App
- Encode Series Keypad Not Responding
- Encode Series Unable to Lock or Unlock
- Troubleshooting Schlage Encode Lock Delay: Fix 30-40 Second Latency Issues
- Troubleshooting Wi-Fi Pairing Issues with the Schlage Encode
- Can IP Address Filtering Affect Pairing the Schlage Encode to Wi-fi?
- Fixing a Misaligned Cam on the Schlage BE365 Deadbolt Lock
- Schlage Arrive Troubleshooting Guide
- Troubleshooting Wi-Fi Pairing Issues with the Schlage Arrive Smart Lock
- Why is My Wi-Fi Network List Empty in the Schlage Home App?
- Not Receiving Verification Code Email
- How to Fix Schlage Arrive Pairing Issues with the Schlage Home App
- Schlage Arrive Unable to Lock or Unlock
- Troubleshooting Schlage Arrive Lock Delay: Fix 30-40 Second Latency Issues
- Troubleshooting Poor Battery Life on Schlage Arrive Smart Lock
- Keypad Not Responding on Schlage Arrive
- Why Can't I Directly Pair the Schlage Encode Smart Lock with the Ring App?
- Why Can't I Connect My Schlage Encode Lock to a Google Nest Router?
- Why Is the Auto-Lock Feature Not Working on My Schlage Encode Lock?