Troubleshooting Guides
- Schlage Keypad Deadbolt (BE365) Unlocks Without User Code or Won't Lock
- Schlage BE365 Lock – Knob Spins but Does Not Retract the Bolt
- Perform a Motor Reset to Fix a Stuck Latch
- Troubleshooting Unreachable Error with Grey Triangle in the Schlage Home App
- Troubleshooting Navigation Issues in the Schlage Home App
- Troubleshooting Schlage Home App Issues
- Troubleshooting: History Not Displaying in Schlage Home App
- Troubleshooting: How to Recover Missing Locks in the Schlage Home App
- Common Mechanical Lock Troubleshooting Guide