Troubleshooting Guides
- Troubleshooting Poor Battery Life for the Encode Series
- Phone is Not Scanning QR Code During Pairing Process
- Lock Not Responding in Schlage Home App, But Keypad Still Works
- My Bolt is Stuck and Won't Extend or Retract
- Schlage Keypad Deadbolt (BE365) Unlocks Without User Code or Won't Lock
- Schlage BE365 Lock – Knob Spins but Does Not Retract the Bolt
- Troubleshooting the "Unreachable Error" in the Schlage Home App for Encode Series Locks
- Navigation Issues in the Schlage Home App
- Troubleshooting Schlage Home App Issues
- History Not Displaying in Schlage Home App
- Recover Missing Locks in the Schlage Home App
- Common Mechanical Lock Troubleshooting Guide