FAQ's
- Understanding "Lock Jammed" in the Schlage Home App History
- Exporting the History Log from the Schlage Home App: Is It Possible?
- Optimal Wi-Fi Network for Schlage Encode Locks
- Are Schlage Encode Series Locks Z-Wave Compatible?
- Differences Between Schlage Model F51 and Model J54 Keyed Entry Locks
- Does Schlage Ship Warranty Replacements Outside of the United States?
- Does Schlage Offer a Marine Grade Finish?
- Does Schlage Provide Key Replacements for Andersen or Pella Storm Doors ?
- Are Parts Available for Discontinued Locks?
- Is Hospitable a Schlage Partner?
- Are Keying Kits Covered Under Warranty?
- Will a Primus Cylinder Work in a Residential Lock?
- What Do "Inactive" or "Dummy" Locks Mean?
- Can You Use the Encode Plus "Tap to Unlock" Feature Without an Apple HomeKit Device?
- What is Apple Home Keys and How Can I Use It with My Schlage Encode Plus Smart Lock?
- Does the Schlage Home App Have Two-Factor Authentication?
- Encode Plus with Matter System
- Do Dexter Locks Come with a Finish Warranty?
- Are Schlage Keypad Locks Z-Wave Compatible?
- Should I Keep My Key for a Keypad or Smart Lock?
- Pre-Installation Steps for Installing a Schlage Lock
- Are Lost Keys Covered Under Warranty?
- What to Do If Your Keys Are Missing from the Schlage packaging
- What Materials Are Used in Schlage Finishes?
- What Type of Batteries Does My Lock Need?
- How to Add User Codes to Schlage Keypad and Touch Locks