How to Check the Status of Your Schlage Support Ticket

If you've submitted a support ticket to Schlage and want to check its status, follow these simple steps:

Visit the Schlage Support Page.

Check Ticket Status

1. Press the "Check Ticket Status"  in the top right of the screen.
   
   
    
2. Enter your login credentials.

3. Sign in.

View Ticket Details:

On the "Requests" page, you can quickly access details for all previously created tickets, including the subject, ID (ticket number), creation date, update date, and current status.

Get More Information:

Click the ticket's subject title to open it.
Here, you can view recent updates and any replies.
You can also send additional information or emails regarding your ticket.

By following these steps, you can easily track the progress of your Schlage support ticket and ensure timely updates.