Can I Return a Lock Purchased from Airbnb if it Doesn't Meet my Expectations?

Yes, if the lock was purchased directly from Airbnb or through the Schlage partnership site, you can initiate a return claim by contacting Schlage at 800-297-1272. Please ensure you have your purchase order ready when you call.

Phone: [phone]
Hours: 8 AM - 6 PM EST

Email: [e-mail]