Optimal Wi-Fi Network for Schlage Encode Locks (BE489, BE499, FE789)

When setting up your Schlage Encode series locks, including models BE489, BE499, and FE789, it's important to connect them to the right type of Wi-Fi network for optimal performance.

Here's what you need to know:

Network Compatibility: The Schlage Encode locks are designed to connect exclusively to a 2.4GHz Wi-Fi network. Ensure your network operates on this frequency for successful connectivity.

Network Security: The Schlage Home app will display available networks that are either 2.4GHz or 5GHz and are protected with WPA or WPA2 passwords. For security and compatibility, ensure your network is password-protected.

Troubleshooting Tips:

If your network does not appear in the list, try logging out and back into your Wi-Fi network, and then close and restart the Schlage Home app. For hidden networks, manually enter your Wi-Fi information into the app.

By following these guidelines, you can ensure a smooth setup and reliable operation of your Schlage Encode smart lock.