Difference Between Admin and Guest Virtual Keys in the Schlage Home App

When using the Schlage Home app to manage your smart lock, you can assign virtual keys to provide access to others. However, there are key differences between Admin and Guest virtual keys in terms of permissions and functionality. Understanding these roles can help you manage access more effectively.

What is an Admin Virtual Key?

An Admin virtual key provides advanced control over the lock and its settings. Admin users have access to most features, but they cannot delete the lock.

Admin Virtual Key Features:

• Lock and unlock the door from anywhere.
• Add, edit, and delete access codes.
• Modify lock settings.
• View the lock’s activity history.
• Perform firmware updates.

What is a Guest Virtual Key?

A Guest virtual key offers limited access, intended for temporary or restricted use. Guest users can only perform basic actions.

Guest Virtual Key Features:

• Lock and unlock the door within Bluetooth range.

---

Note: Guest users cannot manage access codes, view activity history, or change lock settings.

---

Feature	Admin Virtual Key	Guest Virtual Key
Lock and Unlock the door within Bluetooth range	✅	✅
Lock and Unlock the door remotely	✅	❌
Add, edit, and delete access code	✅	❌
Modify lock settings	✅	❌
View the lock’s activity history	✅	❌
Perform firmware updates	✅	❌
Delete the lock	❌	❌

Why Choose Admin or Guest Virtual Keys?

• Admin Virtual Keys are ideal for trusted individuals who need full control of the lock’s features, such as family members or property managers.
• Guest Virtual Keys are perfect for temporary access, such as for visitors, babysitters, or maintenance workers.