How to Locate the Serial Number in the Schlage Home App

Finding the serial number for your Schlage Smart Lock is straightforward and essential for registration, troubleshooting, or warranty purposes. The serial number can be found on the lock itself, in the accompanying documentation, or in the Schlage Home App.

For assistance locating your programming sticker, please click here.

Locating the Serial Number in the Schlage Home App

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Note: The lock must be paired with the Schlage Home App to view the Serial Number in the app

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1. Open the Schlage Home App
2. Navigate to the lock in question
3. Press the three dots (...) next to the lock name
4. Select "Lock Settings" 
5. Select "Information" from the Settings Menu
6. The Serial Number can be found under Lock Information