How to Exclude a Schlage Connect Series Lock From a Z-Wave Hub?

Just performing a factory reset on your Schlage Connect Series lock will not exclude it from the Z-Wave hub. A Z-Wave Exclusion must be performed.

How to Exclude Your Connect Lock

To properly exclude the lock, follow the exclusion process through the app of your Z-Wave hub (refer to the app’s instructions for excluding devices).

1. Review the instructions or app that came with your Z-Wave system controller to understand how to initiate "Remove" or "Exclude" mode.
2. Once your Z-Wave controller is in "Remove" or "Exclude" mode:
3. Press the Schlage logo on the keypad.
4. Enter the 6-digit programming code.
5. Press 0.

The lock will indicate the result:

• A green check means the lock was successfully excluded.
• A red X means the exclusion process failed.

Forced Exclusion for ZP Models Only

If the app-based exclusion does not work, you can perform a forced exclusion on ZP models:

1. Press and hold the Enroll/Unenroll button.
2. Wait until the light blinks green, indicating the lock has been excluded.