Why Can't I Directly Pair the Schlage Encode Smart Lock with the Ring App?

The Schlage Encode Series cannot be directly paired with the Ring app. To integrate your Schlage Encode Smart Lock with Ring, follow these steps:

1. Pair with the Schlage Home App: First, ensure your Schlage Encode lock is paired with the Schlage Home app. This initial setup is necessary for the lock to communicate with other smart home devices.
   How to Pair a Lock to the Schlage Home App
2. Add to Ring: Once your lock is paired with the Schlage Home app, you can then add it to the Ring app. This allows you to manage the lock through Ring's interface.
   How to Pair a Schlage Encode Lock with Ring

Additionally, ensure that your Ring doorbell is already set up and paired with the Ring app. If you need assistance with setting up your Ring doorbell, contact Ring support for help.