Encode Plus: "Lock Already Set Up" Error When Pairing with HomeKit?

If you're attempting to pair the Schlage Encode Plus (BE488) with the Apple Home app and see this error, it means the lock has already been paired with another Apple Home. Please note that the lock can only be paired with one Home at a time.

If someone in your household owns the lock, they can share access with you through the Apple Home app.

However, if this error occurs by mistake or you wish to take ownership of the lock, follow these steps:

1. Perform a factory reset on the lock.
2. Attempt pairing again.

If the issue persists, please submit a support ticket for further assistance.