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  1. Schlage Residential
  2. General
  3. FAQ's

FAQ's

  • What is the Mounting Bolt Size for the Schlage Encode Series?
  • Schlage Home App: Connect Locks to Non-Password Wi-Fi?
  • Can You Use Apple Home Keys If Your Device Battery Is Dead?
  • How to Enable Express Mode
  • Is Changing the Finish Color on a Schlage Lock Covered Under Warranty?
  • How to Name Your Schlage Smart Lock for Better Organization
  • Can You Swap a Dexter Series Lock Cylinder with a Schlage Series Lock Cylinder?
  • How to Use the Quick Start Card for the Schlage Arrive?
  • What are the Schlage Arrive Operating Temperatures?
  • How Many Codes can be Stored in the Schlage Arrive?
  • What Cylinder does the Schlage Arrive Use?
  • What Are the Required Door Preparation Specifications for the Schlage Arrive?
  • What Type of Batteries does the Schlage Arrive Use?
  • What Are the Ratings and Certifications for the Schlage Arrive?
  • What are the Specifications for the Schlage Arrive?
  • Will the Schlage Encode Plus Work Without Internet Access or During a Power Outage When Using Apple HomeKey?
  • Does the Thick Door Kit for the Schlage Encode Series Include an Additional Wire?
  • Why Won’t the Keypad Numbers Light Up When I Press the Lock Icon on Schlage Encode Locks?
  • Can the Schlage Home App Support Multiple Encode Series Locks with the Same Access Code?
  • Apple Home Keys: How to Use with Schlage Encode Plus?
  • Can the Schlage Encode Series Cylinders Be Replaced with Everest Cylinders?
  • Can the Bolt from the Schlage Encode Be Reused When Installing an Encode Plus?
  • Encode Plus: Control via Apple HomeKit on Android?
  • How Many Codes Can Be Stored in a Schlage Encode Plus Smart WiFi Deadbolt (BE499)?
  • Encode Plus: Use Express Mode Without Apple Home Hub?
  • Optimal Wi-Fi Network for Schlage Encode Locks
  • My Schlage Encode Lock won’t fit in my door. (BE489, BE499, FE789)
  • Does the Schlage Encode™ Smart Wi-Fi Lever work with Apple Home Keys?
  • Will Switching from Schlage Connect or Schlage Sense to Schlage Encode or Encode Plus Leave Exposed Holes?
  • Will the Schlage Encode Work with a 3-Point Locking Door (Hurricane Door)?
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